Operations Coordinator

ACCESS Destination Services ( provides the most comprehensive destination management and event planning services available across the US. As one of 19 ACCESS offices, we operate as a destination management company, working with clients who recognize and require the most creative program development and flawless execution. Our services include special event creation and implementation, transportation management, themed events and decor, tours, entertainment, teambuilding activities, and creative services.

We are looking for an exceptional individual to add to our team who matches our passion, work ethic and team player attitude. Our ideal candidate will never be tempted to take short cuts, will assume personal responsibility for everything they touch and will possess the rare ability to handle the bumps in the road as they come up creatively solving problems with poise and grace.


  • Assist the program management team with day to day responsibilities
  • Preparing program file
  1. Assist with finalizing contracts
  2. Processing check request
  3. Reconciling vendor invoices/ program closing
  4. Create additional service documents
  5. Client invoice templates
  • Field Staff responsibilities to include:
  1. Staffing programs
  2. Trip sheet templates
  3. Confirming staff
  4. Scheduling for program additions or last minute requests
  5. Point of contact for general program questions
  • Advance vendors for programs requests
  • Planning of client site inspections/venue tours with accompanying collateral
  • Client contract administration
  • Vendor contact, negotiation and management
  • Coordination of potential program research, concept development and budget
  • Assistance with Office IT and phone requests
  • Preparation of client gifts/amenities


Qualified candidates will possess the following:

  • Minimum of two years professional administrative work experience related to the skills described below preferably in the hospitality industry, but not required
  • Exceptional attention to detail and editing skills
  • Ability to work on multiple projects simultaneously
  • Strong organizational and administrative skills
  • A passion and enthusiasm to learn the event business from the ground up while being exposed to the administrative, sales, customer service, and operational sides of the business
  • Demonstrated creative writing ability and ability to think outside the box and research different options/ideas for clients
  • Verbal communication skills
  • Proficiency in math
  • Excellent computer skills to include proficiency in Excel, Word, Outlook and PowerPoint
  • Possess a can-do, client-focused, team player attitude at all times and must be willing to work through the peaks and valleys of our hectic work schedule

Additional Considerations:

  • Desktop publishing experience
  • Salesforce database experience or experience with a similar customer database program
  • Area venue knowledge
  • Experience in the event and or corporate travel business
  • Experience with budget development

For open job opportunities or if you’d like to send a resume: